Mauritius Tourism – Does the tourism industry need a wake up slap!?

Many have already been woken up by the slap of negative figures while some are starting to rejoice in profits of restructuring they have carried out. Our industry in tourism is definitely wide awake. Arrivals from new markets are making itself seen and felt. But in which direction is it steering or are we still dreaming and waiting for better times?

At the end of the article I will share a small tip to those who are running small agencies and who feel like facing the wall of china when trying to collaborate with resorts. A tip I haven’t mentioned in my other previous articles. This article is mainly an introduction to my articles I have written around the subject of holiday rentals in Mauritius and the tourism industry around this subject and the challenges small tour operators face when trying to collaborate with hotels and their TO and public rates policies.

My articles are also interesting for not only those who already work in this industry but also for those aspiring to get started. When I started 7 years back, inexperienced in this area, I wished I had some of the guidelines which I have published to give me a better perspective of this industry.

→ My first article deals with the holiday home rental agencies future in Mauritius.
Since I have been running my own agency since several years and facing various challenges I share my point of views of what scenarios to expect for agencies who especially depend a lot on the online channel.

→ My second article addresses the subject of what costs to expect when starting your own holiday rentals agency in Mauritius.
Out of my own experience I list costs that you have to face when you run a holiday rentals agency. Since regulations of fees constantly change some of my listed figures might not reflect the new decision of the Tourism Authority on how they will regulate the new fees of the Tour Operators licence since the trade fees have been introduced in 2014 which they are trying to balance out so that you don’t end up paying both the TO licence and the trade fees which will amount up to Rs.19 000. A good article for those in the business to check if you missed out on some fees and for others who are interested in running their own agency. Budgeting is an important factor before you just get launched.

→ My third article is about changes in the landscape of holiday rental agencies in Mauritius.
Many agencies in Mauritius are running out of business, closing down, restructuring, having to down size, practice layoffs and what was once a main business income turns into a side business income. I also go a bit more into details how other areas in this industry run and are affected. There aren’t only losers but also winners.

→ My fourth article speaks about how to renew your tour operators licence in Mauritius.
Every year this licence needs to be renewed and comes with some paper work. Try to be efficient so that you can reduce the amount of times you need to travel to Port-Louis. In this article I outline currently what you need to do when you need to renew your licence.

→ My fifth article speaks about TDS which stands for Tax Deduction at Source.
Since in the past many landlords asked me questions about TDS I decided to compile an article around this subject. If you have no clue what TDS is, this article can be an introduction. TDS is ofcourse way more vast, I will share links in that article where you can find further information.

Back to the little tip I mentioned above I was going to enlighten you of. While in my previous articles I address various challenges that you will face or that agencies are going through, I haven’t mentioned for instances solutions for every obstacle that you might face. For some cases its obvious and for others it will require experience how you work your way through in the tourism sector. And there isn’t a solution that just fixes all issues as this sector is complex. If you are a small agency having a lot of trouble selling hotel rooms and feeling like you are facing the wall of china when contacting hotels directly. I advise you to collaborate with a bigger local tour operator who can pass on to you their tour operator buying rates. Why would it be interesting for them to do that? Even though they pass on these rates to you, they can still benefit on a commission which is often at around 5%. They might also charge you a per person handling fee which will be minor but in this way you can access TO rates through them. Hotels will be more interested in collaborating with you when you can offer them a certain amount of volume.

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